Lounge updates
Want more information about Australia Post business products?
Articles on business
-
Passing the reins: successful succession planning
Posted on May 23, 2013 | No CommentsWhether you’re restructuring to allow for growth in your business or you’re preparing for the day you leave, a succession plan could be one of the most important measures you ever take. Here are some expert pointers on how to go about it. -
Are you keeping customer data safe?
Posted on May 20, 2013 | No CommentsYour customers have a role to play in protecting their details online, but businesses must also have good security practices in place to safeguard customer and business data. Check that your business systems are up to scratch (and give staff a refresher course in best practice) with this cyber security checklist. -
Five reasons to attend an Australia Post e-commerce session
Posted on May 16, 2013 | No CommentsAustralia Post is offering local businesses some practical expert advice, with free e-commerce sessions at business hubs nationwide. Here are five reasons to book your place today. -
Know your target market part 1: the youth
Posted on May 14, 2013 | No CommentsYoung consumers not only make your brand more desirable to older demographics, if you capture their loyalty now, you’ll also reap the benefits for years to come. Consequently, the youth market is often considered the holy grail of target markets. We look at facts and myths about the youth. -
How to set up a pop-up store
Posted on May 9, 2013 | No CommentsIf you’re an e-commerce retailer, a pop-up store could be a low-risk way to try out a physical store presence, give customers a chance to touch and see your products, promote your brand or even clear old stock. Business Lounge spoke to Scott Williams, from pop-up equipment supplier instant retail, to find out what you need to know. -
An education in Mother’s Day retail
Posted on May 6, 2013 | No CommentsFor many businesses Mother’s Day is one of several important retail drivers each year. For Mother’s Day Stall, it’s the only time of the year! Business Lounge spoke to founder Mark Logue to find out how he makes it work. -
Learn from the best: customer service
Posted on May 3, 2013 | No CommentsAustralia Post Digital Sales and Service customer service and contact centre managers Kelly Bates and Jessica Thompson were recently recognised at the Customer Service Institute of Australia’s annual awards, for outstanding customer service. Here are their top tips for providing great service. -
Starting an import-export business part 2: import red tape
Posted on May 1, 2013 | No CommentsWhen you import goods to Australia, they need to comply with customs and quarantine regulations. Use this checklist to see what you need to do to ensure your goods are cleared quickly and cost-effectively. -
High visibility online: Cuties by Zootys
Posted on April 29, 2013 | No CommentsMining mum Shauna Zoutenbier from Clermont, Queensland, runs Cuties by Zootys, a small online business that sells high-visibility shirts for children. -
Business success story: the Irish Echo
Posted on April 26, 2013 | No CommentsThe Irish Echo newspaper brings Irish emigrants and others of Irish extraction news from their local communities and their far-flung home. Publisher Billy Cantwell shares how the newspaper is managing the move to digital channels.











